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If we need to come into your home, we will give 3.9 Transfers
you a minimum of 24 hours’ notice wherever we We will consider any application you make for a
can. However, there are situations where we transfer to another property in line with our
might have to gain immediate access. If in such a Allocations Scheme.
situation, we could not gain access, we have the
right to force entry into your property. The offer of a new tenancy within this borough
will depend on the urgency of your housing need
The situations where we have this right include compared with the needs of other transfer
those where we believe: applicants and also on the accommodation
• that water or sewage flowing into another available. If you have enough priority to qualify for
property is from your home an offer, you may be eligible to bid for vacant
• there is a gas leak in your property council or housing association homes advertised
• there is an animal in distress in your property on our bidding system (see www.enfield.gov.uk
• our assistance is urgently needed in your for more information).
property.
3.10 Variation of tenancy conditions

3.6 Conduct and behaviour If we want to change or vary any conditions of
We will work with you to keep your estates and your tenancy, we will send you a notice:
locality safe and free from anti-social behaviour • telling you that we are going to serve a Notice
and behaviour which causes a nuisance and/or of Variation
distress to residents. • explaining what the changes are and their effect

If a tenant or a member of their household or their • inviting you to comment on the proposed
visitor behaves towards you in a way that causes changes within a given time.
you nuisance or annoyance, we will tell you what We will consider your comments before we
action you can take against the person who is decide whether to go ahead with the changes.
breaking the conditions and explain what we can When we serve the Notice of Variation it will:
do to help you.
• give details of the changes
Our statement of policies and procedures on • say when the changes begin
tackling anti-social behaviour is available on our • be served at least 4 weeks before the date of
website or by request to an officer. the change.

3.7 Equality and diversity
3.11 Right to succeed
We will act fairly in all matters connected with your When you die your tenancy will pass to your
tenancy and will not unlawfully discriminate against husband, wife or civil partner or cohabitee of
you or disadvantage anyone on the grounds of more than 12 months’ duration if they were living
age, religious belief or faith, disability, ethnicity, with you at the time of your death. This is called
gender, gender reassignment or sexual orientation. ‘succession’. If you do not have a husband, wife,
civil partner or cohabitee of more than 12
3.8 Courtesy months’ duration, the tenancy can pass on to a
Our officers and anyone acting on our behalf will member of your family if they had been living with
treat you with courtesy and respect. you continuously for the 12 months before your
death. If a joint tenant dies, the tenancy will pass
If any of our officers or representatives fails to do to the other joint tenant and this will count as a
this, you can make a complaint through our succession. The law only allows one right of
complaints system. succession.

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